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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

You will not be able to link accounts if you are a restricted user.

Before you start

You will need:

  • your client’s name, IRD number and contact details
  • the tax types for linking and delinking.

Make sure you have authority to act before you link to your client.

In myIR go to the 'Intermediary centre'

Select 'Client maintenance'

From here you can choose to create new links or manage and remove current links.

After entering a new client's IRD number or customer identifier you will need to verify that you are linking to the correct person.

Log in to myIR

Tax agents, bookkeepers and PAYE intermediaries can link through Spk2IR. You will need to contact us to set up a PIN for this. Call us on:

0800 456 678

What happens next

Tax agents, bookkeepers and PAYE intermediaries will get automatic access to new linked clients.

Payroll bureaus and other representatives do not get automatic access. We will send the client an email or letter to approve the request before these intermediaries get access.

My responsibilities

You must have authority to link your clients. Authority needs to be signed and given in writing from your clients.

Last updated: 15 Sep 2020
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